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$\"\"$ <\/p>\n

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\u8c08\u5230\u6570\u636e\u6316\u6398\uff0c\u5c31\u4e0d\u5f97\u4e0d\u63d0\u5230\u5ba2\u6237\u5173\u7cfb\u7ba1\u7406\uff08Customer Relationship Management.CRM\uff09\u3002\u5ba2\u6237\u5173\u7cfb\u7ba1\u7406\u7684\u6982\u5ff5\u7531\u6765\u5df2\u4e45\uff0c\u4f46\u73b0\u4ee3\u7684\u5ba2\u6237\u5173\u7cfb\u7ba1\u7406\u4e00\u822c\u662f\u6307\u4ee5\u5ba2\u6237\u6570\u636e\u4e3a\u5904\u7406\u5bf9\u8c61\u7684\u4e00\u7c7b\u5546\u4e1a\u667a\u80fd\u5e94\u7528\u3002\u901a\u8fc7\u6316\u6398\u5ba2\u6237\u4fe1\u606f\uff0c\u53d1\u73b0\u6f5c\u5728\u7684\u6d88\u8d39\u8d8b\u52bf\u6216\u52a8\u5411\u3002<\/p>\n

\u5728\u73b0\u5b9e\u751f\u6d3b\u4e2d\uff0c\u5df2\u7ecf\u6709\u8bb8\u591a\u6570\u636e\u6316\u6398\u3001\u5546\u4e1a\u667a\u80fd\u7684\u4e8b\u4f8b\u3002\u4f8b\u5982\u7f51\u7edc\u65b0\u5ba0GOOGLE\u516c\u53f8\uff08www.google.com\uff09\uff0c\u5176\u641c\u7d22\u539f\u7406\u5b9e\u9645\u5c31\u662f\u4e00\u4e2a\u6570\u636e\u6316\u6398\u6a21\u578b\uff0c\u7b80\u5355\u5730\u8bf4\u5c31\u662f\u901a\u8fc7\u4e00\u4e2a\u9875\u9762\u7684\u88ab\u94fe\u63a5\u6570\uff0c\u4ee5\u53ca\u94fe\u63a5\u5230\u8be5\u9875\u9762\u7684\u5176\u4ed6\u7684\u9875\u9762\u672c\u8eab\u7684\u8d28\u91cf\u6765\u8ba1\u7b97\u8be5\u9875\u9762\u4e0e\u641c\u7d22\u5173\u952e\u5b57\u7684\u76f8\u5173\u6027\u5206\u503c\uff0c\u628a\u6700\u9ad8\u5f97\u5206\u7684\u9875\u9762\u8fd4\u56de\u7ed9\u7528\u6237\u3002\u53c8\u5982\uff0c\u5f53\u4f60\u8bbf\u95ee\u4e9a\u9a6c\u900a\u7f51\u4e0a\u4e66\u5e97\uff08www.amazon.com\uff09\u548c\u56fd\u5185\u7684\u5f53\u5f53\u7f51\uff08www.dangdang.com\uff09\u65f6\uff0c\u5728\u9009\u4e2d\u4e00\u672c\u4e66\u540e\uff0c\u4f1a\u51fa\u73b0\u76f8\u5173\u7684\u63a8\u8350\u6570\u76ee\u201cCus-tomers who bought this book also bought\u201d\uff0c\u8fd9\u80cc\u540e\u5176\u5b9e\u5c31\u662f\u6570\u636e\u6316\u6398\u6280\u672f\u5728\u53d1\u6325\u4f5c\u7528\u3002\u800c\u7f8e\u56fd\u76ee\u524d\u5219\u5df2\u7ecf\u5c06\u6570\u636e\u6316\u6398\u6280\u672f\u5e94\u7528\u4e8e\u5176\u53cd\u6d17\u94b1\u3001\u53cd\u91d1\u878d\u8bc8\u9a97\u7cfb\u7edf\u3002<\/p>\n

\u636eIDC\u5bf9\u6b27\u6d32\u548c\u5317\u7f8e62\u5bb6\u5df2\u91c7\u7528\u5546\u52a1\u667a\u80fd\u6280\u672f\u4f01\u4e1a\u7684\u8c03\u67e5\u5206\u6790\u53d1\u73b0\uff0c\u8fd9\u4e9b\u4f01\u4e1a\u76843\u5e74\u5e73\u5747\u6295\u8d44\u56de\u62a5\u7387\u4e3a401%\uff0c\u5176\u4e2d25\uff05\u7684\u4f01\u4e1a\u7684\u6295\u8d44\u56de\u62a5\u7387\u8d85\u8fc7600%\u3002\u8c03\u67e5\u7ed3\u679c\u8fd8\u663e\u793a\uff0c\u4e00\u4e2a\u4f01\u4e1a\u8981\u60f3\u5728\u590d\u6742\u7684\u73af\u5883\u4e2d\u83b7\u5f97\u6210\u529f\uff0c\u9ad8\u5c42\u7ba1\u7406\u8005\u5fc5\u987b\u80fd\u591f\u63a7\u5236\u6781\u5176\u590d\u6742\u7684\u5546\u4e1a\u7ed3\u6784\uff0c\u82e5\u6ca1\u6709\u8be6\u5b9e\u7684\u4e8b\u5b9e\u548c\u6570\u636e\u652f\u6301\uff0c\u5c06\u5f88\u96be\u529e\u5230\u3002\u56e0\u6b64\uff0c\u968f\u7740\u6570\u636e\u6316\u6398\u6280\u672f\u7684\u4e0d\u65ad\u6539\u8fdb\u548c\u65e5\u76ca\u6210\u719f\uff0c\u5b83\u5fc5\u5c06\u88ab\u66f4\u591a\u7684\u7528\u6237\u91c7\u7528\uff0c\u4f7f\u66f4\u591a\u7684\u7ba1\u7406\u8005\u5f97\u5230\u66f4\u591a\u7684\u5546\u52a1\u667a\u80fd\u3002\u6570\u636e\u6316\u6398\u662f\u4e00\u4e2a\u65e5\u65b0\u6708\u5f02\u7684\u53d1\u5c55\u9886\u57df\uff0c\u7f8e\u56fd\u7684IBM\u516c\u53f8\u73b0\u5728\u5c31\u5df2\u7ecf\u7740\u624b\u7814\u7a76\u4ece\u516c\u53f8\u5b58\u50a8\u7684\u5ba2\u6237\u670d\u52a1\u7535\u8bdd\u8bed\u97f3\u4e2d\u8fdb\u884c\u6570\u636e\u6316\u6398\uff0c\u5206\u6790\u6d88\u8d39\u8d8b\u52bf\u6216\u52a8\u5411\u3002<\/p>\n

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